Frequently Asked Questions


What kind of pets do you allow? Do you permit exotic pets?

The following breeds are not permitted in the community: Akita, American Bully, American Stafford Terrier, Bull Terrier, Bullmastiff, Chow Chow, Dingo, Doberman Pinscher, Giant Schnauzer, German Shepherd, Mastiff, Ovtcharka, Presa Canario, Pit Bull, Rhodesian Ridgeback, Rottweiler, Neapolitan Mastiff and wolf. In addition, we prohibit any dog with a history of biting, injuring any person or animal, or damaging property, or mixed breeds that have the predominant characteristics of any of the above breeds. Only domesticated, common household pets will be allowed. Exotic pets, livestock, poisonous reptiles, amphibians or fish, snakes, birds of prey, insects, and arachnids are strictly prohibited. Also prohibited are rodents except for hamsters, guinea pigs or gerbils.

How many pets may I have?

A maximum of 2 pets per apartment home is permitted.

Are there any deposits, special fees, or monthly charges to have a pet?

There is a $500 pet fee per pet and $25 pet rent per pet.

What must I bring with me to tour an apartment?

A valid government issued photo ID.

What are your fees and monthly charges?

$50 Amenity Fee, $25 parking fee, $22 trash fee, $5 pest control fee.

What are the income and credit qualifications?

All applicants must make three times the amount of rent and have two consecutive months of verifiable income.

All Applicants are subject to approval through Onesite, the Community’s third party applicant screening agency. Screening criteria will be applied uniformly and in a manner consistent with all applicable laws, including state and federal housing laws, federal fair credit reporting laws, program guidelines and administrative rules. Approvals of all Applicants are based on an empirical system that incorporates multiple credit factors along with other non-statistical factors to determine overall applicant worthiness. The primary criteria used to determine rental decisions is a statistically based score (“LeasingDesk Score”). The LeasingDesk Score is a cumulative analysis from several statistical indicators that calculates an applicant’s overall credit score and then rates the applicant from 0 to 1000, with a higher number indicating a lower financial risk. Some of the indicators used are derived from income relationships, including rent-to-income and debt-to-income ratios based on information from the Application and the Applicant’s credit record. Other indicators may include credit worthiness as determined by national credit scores and other proprietary credit calculations more specific to the apartment industry. Applicants with a foreclosure or discharged bankruptcy within the prior two (2) years must demonstrate reestablished credit and/or rental history to qualify. In addition to the LeasingDesk Score, other factors may impact the overall rental decision of an applicant including criminal background checks, check-writing histories, as well as other indicators. When these non-statistical factors are combined with the Leasing Desk score, an overall rental result is determined.

What is acceptable "proof of income" to sign a lease?

Applicants will be required to provide income verification, including two months of pay stubs, the most recent W2, 1099 or 1040, proof of retirement income, social security, disability or other government income, child support and or spousal support the most recent tax return and/or certified verification from company accountant or bank, six consecutive bank/financial statements that would show 12x’s annual rental amount, current offer letter for income, trust fund income. In instances where sufficient income requirements cannot be met, this community may elect to accept pre-paid rent.

What happens if I qualify for an apartment, but my roommate does not?

Applicants can apply on their own, but roommates would not be approved.

Is my security deposit totally refundable?

Yes, less any final utility fees and cleaning and/or damage fees if applicable.

If I get a job transfer, can I break the lease?

Yes, with applicable early termination fees listed in your lease agreement. 

Can I change to a month-to-month lease plan after my first year?

Yes, with applicable fees and a month to month rent increase.

How long is the term of the lease?

6-15 Months.

Do you accept leases for short terms?


Am I required to have renters' insurance?


Do you offer furnished apartments?


Do you offer corporate apartments?


If something needs to be repaired in my apartment, how do I report it?

By submitting a maintenance request through your resident portal or contacting the leasing office.

When is my rent payment due?

On the 1st of every month.

What day of the month am I liable for a late charge?

Late fees begin on the 4th of every month.

Will you accept electronic payments from my bank?


Is there a place where I can pay my rent after office hours?

Yes, through your resident portal.

There is a person who might be staying with me for a while, is that permitted?

Anyone not listed in the lease cannot stay in the apartment for more than 7 days in one week, and no more than twice that many days in any one month.

Do you have reserved parking?


I have a motorcycle, where can I park it?

In any open unreserved parking spaces.

My children live with me in the summer; do I need to notify your office when they arrive?


Can I install my satellite dish at my apartment?


Do you have cable services?

Residents can use AT&T or Spectrum.

Does the property have a fitness center?


Does the property have a swimming pool?


Does the property offer on-site recycling?


Are gas grills permitted at your property?


Is there any additional storage space available at your property?


Are residents permitted to paint their apartment?

Yes, but residents are responsible for painting the walls back to the original color at move out.

Will you accept my delivery packages for me?


Do you have a list of Preferred Employers?


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